About


Infurnity Con Souvenir Shop

FAQ


  • Where is the store based?

    New Taipei City, Taiwan

  • Do you accept orders placed outside of the US?

    We sure do!

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 5 to 14 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • Where is the store based?

    Taipei City, Taiwan

  • What should I do if... (2 Situations below)

    1. Don't receive shipping notify e-mail in 1 week :
    Please send e-mail to [email protected] , asking if we got your order or already ship out. (We did miss the order that caused by the error system)

    2. Got the shipping notify e-mail but don't receive products in 20 days :
    You will need to check the local post office, please contact us if you have any problem.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.